Edmonton refugee programs under pressure to meet increasing demand

埃德蒙顿难民实施计划面对日益增长的需求而倍感压力

Volunteers, sponsors and outreach centres start to feel the strain

By Zoe Todd, CBC News Posted: Jan 19, 2016 7:53 PM MT 

Hussein Jomaa says volunteers at the Edmonton Islamic Relief Centre are feeling the strain of helping a growing number of Syrian refugees in the city. (Patrick Knowles/CBC)

雪地靴，雨靴，正装鞋，足球鞋，运动鞋，拖鞋，童鞋，休闲鞋 ——即使是一双粉红色真皮厚底高跟鞋。它们都排列在埃德蒙顿伊斯兰中心的货架上，准备帮助难民走过他们在加拿大的新生活的每一条可以想象到的路程。十一月以来已经有1万多名叙利亚难民抵达这个国家。政府计划在2月底，再迎接约15000更多的难民。

Snow boots, rain boots, dress shoes, soccer cleats, sneakers, slippers, baby shoes, loafers — even a pair of pink leather platform heels.

​They all line the shelves of an Edmonton Islamic centre, ready to walk refugees into every imaginable aspect of their new lives in Canada.

More than 10,000 Syrian refugees have arrived in the country since November. The government plans to welcome about 15,000 more by the end of February.

In Edmonton, as many as 300 refugees have turned ​to the Edmonton Islamic Relief Centre for help. 

"Nobody was expecting the tremendous amount of work that was waiting when these people arrived," said Hussein Jomaa, the centre's chairman.

Volunteers have been sorting through donations for months.Clothes are stacked in every corner of the centre — neatly folded or still in bags. Bedding, hygiene products and kitchen utensils are starting to run out.

Refugees face cultural barrier

Jomaa says most refugees arrive in Edmonton with their own clothes, but without furniture or household items. They also face a cultural barrier. 

Few speak English, and they struggle with everyday tasks such as grocery shopping. Jomaa says driving classes and English lessons are meant to make them more independent, but the benefits aren't immediate, so refugees still rely heavily on volunteers and sponsors.

"When these families started arriving, it was so many things," he said, adding the centre's volunteers expected the work "but we weren't ready for it."

Jomaa says private sponsors are also starting to feel the financial strain of supporting refugees. He hopes the government will budget more money for refugees, at least until they're able to support themselves.

"They're very talented," he said. "They think they're going to add value to this city."

Meanwhile, housing shortages in Vancouver and Ottawa forced agencies to stop accepting government-assisted Syrian refugees. That's after temporary housing filled to capacity last month.

Settlement groups in both cities say they can't accept any new cases until they're able to move people to permanent homes.

Talk will focus on integration

A public roundtable about the reality of integrating refugees in Canada is planned for Wednesday at the University of Alberta.

"It's a tough market right now in Alberta with the crash of the price of oil, so I think those challenges are going to be even more acute," said Lori Thorlakson, director of the university's European Union Centre of Excellence. 

"It's not just about looking at what's happening in Europe right now and discussing that," Thorlakson said. "I think a lot of the focus is to look at what it means for Canada and what it means for the City of Edmonton, for the province of Alberta.

"When we take in a number of migrants, what are the issues we have to address? What might go wrong? And how can we predict that? How can we prevent that?"

The roundtable is part of a larger body of articles, reports and interviews about refugees. They're featured on a special website created by the Kule Institute for Advanced Study, the Wirth Institute for Austrian and Central European Studies and the European Union Centre of Excellence at the U of A.